Employment Opportunities

Customer Service Team Leader

EV Logistics provides essential distribution services to one of Western Canada's largest grocery retailers and we're looking for a leader with a passion for providing exceptional service to our customers. Our work atmosphere is safety-focused, supportive, collaborative and performance-driven. We're committed to continuous improvement and the growth of our employees, with programs that support learning, engagement and career advancement. Are you ready to join a successful team where your contribution makes a difference?

Overview:

  • You’ll work hard, and it’ll be worth it.
  • You’ll lead, develop, and work alongside people from all walks of life, and you’ll learn from every interaction.
  • You’ll develop solutions to customer challenges; you’ll learn to think on your feet.
  • You’ll receive guidance but not heavy-handed micro-management from your manager.
  • You’ll be relied upon – and trusted – to initiate process improvements that enhance your team’s output and satisfaction.
  • You’ll grow as much as you want to grow – with on-the-job experience and the boatload of learning opportunities EV Logistics offers.
  • You’ll actively participate in continuous improvement and customer partnering initiatives.
  • You’ll deliver excellent customer service to internal and external customers.

Knowledge Skills & Experience:

  • High level of confidentiality.
  • Strong interpersonal and communication skills, both written and verbal.
  • Demonstrates a positive and professional attitude.
  • Proven leadership skills.
  • Proven ability to effectively prioritize work flow to ensure deadlines are met in a fast-paced environment.
  • Able to adapt to shifting priorities.
  • Detail-oriented with a high level of accuracy. Ability to quickly and accurately compare similarities and differences among sets of letters and numbers.
  • Strong problem solving skills.
  • Ability to work effectively as part of a team.
  • Proficient in Microsoft Office with an emphasis on Word and Outlook; advanced Microsoft Office Excel skills is an asset.
  • Working knowledge of warehouse systems, processes and procedures is considered an asset.
  • High School Graduate with a passion for lifelong learning.
  • Training or post-secondary courses in Operations is considered an asset.

Does this sound like the opportunity for you? If so, please submit a resume and a cover letter detailing why you are the best candidate for the role.

We thank all candidates for their applications; however, only those shortlisted will be contacted.

Apply at workforev.com